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The Writings on the Stall

Thursday, 2003-12-04

a master lock has failed

Sent the following message over to Master Lock just now:

Today I learned that your company caved in (as it goes with pricing) to Walmart. And then turned to labor in Nogales, Mexico to keep costs low. In doing so you've lost a longstanding customer. Me.

Their automated response: "Thank you for contacting Master Lock. We will respond to your comments within 2 business days." I now await a reply.

Oh, and if you're curious why I'd write the company off over transporting labor, it'd be because my gut tells me that working conditions aren't all that great in Nogales, Mexico.


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